Privacy Policy

FreightPlus Mobile Inspection App

Last Updated: January 24, 2025

Privacy Overview

FreightPlus Mobile Inspection is a private business application designed exclusively for freight forwarding companies. We collect only the business data necessary to provide equipment inspection services and maintain the highest standards of data security and privacy.

Important

We do not collect personal data for marketing, advertising, or tracking purposes. All data collection is strictly limited to business operations required for equipment inspections.

Data We Collect

User Account Information

• Email address: Used for account authentication and system access
• Full name: Used for identification within your organization
• User role: Determines access permissions (Inspector, Manager, Admin)
• Company affiliation: Associates your account with your organization
• Authentication data: Encrypted passwords and login sessions

Equipment Inspection Data

• Inspection forms: Equipment type, inspection questions, and responses
• Equipment information: Serial numbers, model information, and identifiers
• Inspection results: Pass/fail status, condition assessments, and notes
• Timestamps: When inspections were created, started, and completed
• Inspector assignments: Which user performed each inspection

Photos and Videos

• Equipment photos: Visual documentation of equipment condition
• Video recordings: Equipment operation and inspection footage
• Media metadata: File size, format, creation timestamp
• Associated data: Which inspection and equipment the media relates to

Data We Do NOT Collect

✓No personal tracking: We do not track your browsing habits, personal interests, or behavior outside of business operations
✓No location data: We do not collect GPS coordinates or track where you or your devices are
✓No advertising data: We do not collect data for advertising or marketing purposes
✓No analytics tracking: We do not use Google Analytics or similar tracking services
✓No social media data: We do not access or collect social media information
✓No device tracking: We do not track your device across other apps or websites

How We Use Your Data

We use the collected data solely for the following business purposes:

•
Authentication and Access Control: Verify user identity and maintain secure access to the application
•
Equipment Inspection Services: Enable creation, completion, and management of equipment inspections
•
Data Synchronization: Sync inspection data between mobile devices and web dashboard
•
Business Reporting: Generate inspection reports and summaries for your organization
•
Technical Support: Troubleshoot issues and provide customer support when requested

Data Security

We implement industry-standard security measures to protect your business data:

Encryption

• AES-256 encryption for local data storage
• TLS 1.3 for data transmission
• Encrypted database storage
• Secure password hashing

Access Controls

• Role-based access permissions
• Multi-factor authentication available
• Regular security audits
• Secure API endpoints

Data Sharing and Third Parties

We Do Not Sell or Share Your Data

Your business data is never sold, rented, or shared with third parties for marketing, advertising, or any other commercial purposes.

Limited Technical Service Providers:

• Cloud Hosting: Secure cloud infrastructure providers for app hosting
• File Storage: Encrypted cloud storage for photos and videos
• Database Services: Secure database hosting with encryption

All service providers are bound by strict data protection agreements and cannot access or use your data for any other purposes.

Data Retention

• Active Data: Inspection data is retained as long as your organization maintains an active account
• Account Deletion: When your organization terminates service, all data is securely deleted within 90 days
• Media Files: Photos and videos are retained with the same schedule as inspection data
• Legal Requirements: Data may be retained longer if required by applicable laws or regulations

Your Rights

As a user of FreightPlus, you have the following rights regarding your data:

• Access: Request access to your personal and business data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Request export of your inspection data
• Questions: Contact us about privacy practices

Note: Some data requests may need to be coordinated with your organization's administrator, as FreightPlus is a business application with company-level data management.

If you have questions about this privacy policy or our data practices, please contact us:

Email: privacy@freightplus.com

Support: support@freightplus.com

Response Time: We will respond to privacy inquiries within 5 business days

Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify your organization's administrator of significant changes
• Provide advance notice for changes that affect data collection practices

We encourage you to review this policy periodically to stay informed about how we protect your information.

This application is for authorized business use only.